![]() We started out with Finale a little over a year ago after spending several months researching every program on the market, reading reviews and really doing our due diligence before finally zeroing in on Finale. It isn't visually overwhelming and cluttered with too much "stuff", it is super simple yet very powerful. It looks clean, is easy to navigate and is completely intuitive and easy to use, even for beginners. We love the simplicity and efficiency of the program. ![]() On the other hand, being able to share inventory and easily move items from one location to another is also a great benefit.įinale is One of The Best Business Decisions We Made Last Year Finale does allow you to assign inventory to different custom locations, but we did decide to get a second account to fully separate our inventory tracking between two groups that never share inventory. The ability to control user permissions and access (like completely separating inventory) is also a little limited, but we haven't really had problems from this. We have discussed upgrading to use the barcode tracking (which would probably help alleviate this problem for us), but have not made that commitment. This is a problem more with our workflow than the software, but it would be nice if there were some kind of mechanism to assist with build changes and inventory audits (though there are great report features and barcode tracking is an option). So we don't suggest relying solely on re-order thresholds. Sometimes our inventory numbers get off due to user error, especially when our builds change (which is not often). ![]() Overall, we are extremely happy with the software. We are very pleased with both the software and the tremendous customer service and user support. We have used Finale since late 2014 and are currently in the process to expand our use of it. This company really goes out of their way to make sure their customers are happy. He's spent extra time walking through problems with us over the phone. The customer service is FANTASTIC! Chinh (Co-founder, Finale Inventory) has always been very accessible and replies promptly. It's very easy to use and their are still numerous features that we haven't fully explored. ![]() Having Finale Inventory has really helped as our group as we have grown. The ability to create builds (to track individual components) for our kits is wonderful! Also, the ability to track lot identifiers and expiration dates is critical for lab reagents and things like blood collection vials. We are part of a university research lab group that uses Finale to track supplies of biospecimen collection kits (builds) and lab supplies. I can't imagine using anyone other than Finale for our inventory management system. Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. always with a great attitude and willingness to help and never making us feel like we're taking too much time.and not charging a dime for that added benefit is HUGE!!! I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system. No costly software to buy and the customer support has truly been unbelievable. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. Having been on the Finale system for the past year, we have been able to easily integrate our website,, Shipstation, QuickBooks and for a seamless and accurate management of our inventory across all marketing & sales channels. ![]() I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. ![]()
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